Reliability vs. Features.
At right are the final results of seattlepi.com's Monday online poll. (Keep in mind that these polls are voluntary and unscientific.) As you can see, an overwhelming majority of people said they would prefer reliability to innovative new features in their software. (See this earlier post, and this story, for more background.)
By focusing on reliability, the poll was cast more narrowly than the issue as discussed by the Microsoft executives and the international students during their Friday afternoon meeting. They touched on the issue of reliability but focused more on what Jeff Raikes called accessibility -- making it easier for people to find and use any given program's existing features.
Still, the overwhelmingly one-sided response to the reliability-vs.-new features question is notable, demonstrating where a lot of people would prefer Microsoft focus its attention. Granted, in reality, fancy new features don't necessarily exclude reliability, but it's clear what people would choose if they could. Well, at least it's clear what people say they would choose. [seattlepi.com Microsoft Blog]
12:00:10 PM
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